Generic Qualifications

The Communications and Media ITO offers a wide range of training programmes for all areas of your business.

Select from the headings below to find out about our more generic training programmes.

Sales (New for 2012

Sales people need a wide range of skills and knowledge to build and maintain important client relationships, generate new business and promote services on offer.

The Sales qualifications offered through CMITO will boost the impact of your sales team – download the Sales leaflet here.

National Certificates in Sales are ideal for sales people working in the print, packaging, media or signmaking industries.

The qualifications cover all aspects of sales including:

  • Target markets, buyer behavior & the marketing mix
  • Sales skills and tools
  • Customer focused business relationships
  • Communicating product information
  • Negotiation skills
  • Managing a sales territory

The National Certificate qualification is available at Levels 3 & 4, with the completion times expected to be between 12 to 18 months depending on the option chosen.

Trainees begin their training with some elective options, which provide skills such as leading a team and communicating in the workplace. Trainees progress through the qualification by completing modules which are sent in to CMITO to be assessed.

Please contact us for information on fees.

More information

Download a CMITO Training Agreement Form to sign up.

Contact CMITO today to discuss the on-job sales training - phone 0800 654 455.

Business Skills (New for 2012)

The Business Skills qualifications have been developed for people working in the areas of business administration or data processing.

They suit people working in an office environment or those carrying out data input or processing in any area of a business.

Download a Business Skills leaflet here

The National Certificate qualifications cover different aspects of business administration including:

  • Standard operating procedures in a company
  • Computer skills
  • Administrative skills
  • Communication skills
  • Working in a team environment

The qualifications take between 12 to 18 months to complete. Upon completion, further training is available in the areas of team building and team leadership.

The qualifications have been developed to meet industry demand for workplace training in this area and have been successfully piloted in one of our companies.

They are ideal for people beginning their career or those looking to progress.

Please contact us for further information and details about fees.

More information

Download a CMITO Training Agreement Form to sign up.

Contact CMITO today to discuss the on-job sales training - phone 0800 654 455.

Competitive/Lean Manufacturing

Competitive Manufacturing provides the skills to implement modern manufacturing techniques required to sustain industry performance.

Delivered in the workplace, the focus of this training programme is on improving outcomes on the job. Units can be tailored to suit the needs of individual businesses.

Training programmes are available at Levels 2, 3, 4 and 5 of the National Qualifications Framework, including a Level 4 Facilitation Strand in First Line Management, Delivery of Adult Education and Training, Assessment of Learning, Interpersonal Communications or Competitive Manufacturing. The Level 5 qualification is a diploma training programme.

Skills included in the training programmes include:

  • Applying competitive manufacturing practice
  • Sustaining process improvement
  • Managing the impact of change on work
  • Interpreting product costs
  • Undertaking root cause analysis.
More information

Download a copy of the CMITO Training Profile guide

Download a CMITO Training Agreement Form to sign up a new trainee or apprentice.

Contact CMITO to discuss your training requirements on 0800 654 455.

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